Frequently Asked Questions

Zip2Print Studio is a full-service print and design company based in San Jose, California. We specialize in full-color offset, digital, and large-format printing for both individuals and businesses.

Our products include (but are not limited to):

• Banners, posters and signs
• Business cards, flyers, postcards and marketing materials
• Vehicle graphics, car magnets and decals
• Blueprints and engineering prints
• Trade show displays, table covers and more

Ordering online is quick and simple:

• Browse our products and select the item you need.
• Choose your size, material, quantity and other options.
• Upload your print-ready file or send it to us via email as instructed on the product page.
• Add the item to your cart and complete checkout.

If you’re not sure what options to choose, feel free to contact us before placing your order and our team will help you find the best solution.

You can place an order without an account, but we recommend creating one. Having an account makes it easier to:

• View your order history and order status
• Save your shipping information
• Reorder frequently used products

We offer a wide range of print products, including:

• Banners (vinyl, mesh and more)
• Posters and large-format prints
• Rigid signs (coroplast, foam board, aluminum, acrylic, etc.)
• Business cards, flyers, postcards, brochures and mailers
• Floor graphics, wall decals and window graphics
• Trade show materials, table covers and flags

If you have a custom project in mind that you don’t see on our site, please contact us and we’ll let you know what’s possible.

Yes. If you don’t have a finished design, our team can help you create or adjust artwork for your print project. Design services are quoted based on the scope and complexity of the work.

To get started, use our contact form or email us with a brief description of your project, existing logos or branding and any examples of the style you like.

Absolutely. We regularly work with companies that need high-volume or recurring print orders. If you’re planning a large campaign, multiple locations or recurring jobs, reach out for a custom quote so we can recommend the most efficient and cost-effective options.

We recommend sending print-ready PDF files whenever possible. We can also accept:

• High-resolution JPG or JPEG
• PNG and TIFF files
• Other formats by request (please contact us first)

Files should be exported at final size with bleed and in CMYK color mode to avoid unexpected color shifts.

For most products, we recommend a minimum of 300 dpi at final size for best quality. Large format items that will be viewed from a distance can sometimes work at slightly lower resolutions, but higher resolution always produces sharper results.

Yes. Most print products require bleed so that color or background images extend all the way to the edge after trimming.

As an example: for a standard 3.5" x 2" business card, your file should be set up at 3.75" x 2.25". This includes an extra 0.125" bleed on all sides.

Keep important text and logos within a safe margin inside the trim line so they don’t risk being cut off.

If we see obvious issues (very low resolution, missing bleed, etc.), we may contact you for a revised file or confirm that you’d like to proceed as-is. In some cases, this may delay the start of production.

If you’re unsure whether your file is ready for print, you can email it to us before placing your order and request a quick review.

Turnaround times vary by product, quantity and finishing. Many standard items have production times ranging from 1–5 business days. Some specialty or large-format products may take longer.

For the most accurate estimate, check the product page for details at the time you place your order, or contact us if you have a firm deadline.

Yes, we offer same-day options for select products such as business cards, flyers, banners and blueprints when you order by our daily cutoff time (typically 12:00 pm (noon)) and provide print-ready files.

Same-day availability can depend on current workload, product type and quantity, so please check the product page or contact us to confirm before placing urgent orders.

We offer standard and expedited shipping within the U.S. via reputable carriers. Shipping options and costs are calculated at checkout based on your address, product type and order size.

Transit times are in addition to production time, so please allow enough time for both when planning your order.

Yes. We offer local pickup at our San Jose location:

Zip2Print Studio
2342 Stevens Creek Blvd.
San Jose, CA 95128

You’ll receive a notification or confirmation when your order is ready for pickup. Please bring your order confirmation or a valid ID when you arrive.

We accept major credit and debit cards and may offer additional options such as in-store payments for local customers. For large or custom orders, alternate payment arrangements may be available—please contact us for details.

Because we begin processing and scheduling jobs quickly, changes or cancellations are time-sensitive. If you need to modify or cancel an order, contact us as soon as possible with your order number.

Once production has started, changes may not be possible or may incur additional costs. Custom orders and rush jobs are typically non-refundable once in production.

We want you to be happy with your prints. If you believe there is a production defect or your order does not match the approved file or specifications, please contact us within 7 days of receiving your order.

Include your order number, photos of the issue and a brief description. Our team will review and work with you on a solution, which may include a reprint or partial refund, depending on the situation.

Some color variation is normal. Screens display color in RGB, while printing uses CMYK, and brightness/contrast settings on your device can affect how colors appear.

For critical color matching, we recommend using a calibrated monitor, providing Pantone references when possible, or requesting a hard proof (if available) before a large run.

Same-day service is available for select products such as:

• Same-day business cards
• Same-day flyers
• Same-day banners and certain large-format items
• Same-day blueprints / engineering prints

Availability can change based on current workload and material stock, so please check the product page or contact us to confirm same-day options for your specific project.

For most same-day products, orders with print-ready artwork placed by 12:00 pm (noon) are eligible for same-day pickup (subject to approval and production capacity).

Orders placed after the cutoff time are typically ready the following business day. If your deadline is tight, please contact us before placing your order so we can confirm timing.

For many same-day products, you can upload your file directly on the product page or send your print-ready files to:

info@zip2print.com

Be sure to include your name, contact information, product type, size and quantity, along with any special instructions.

We keep your print files on record for a reasonable period of time to make reorders easier and to help with any follow-up questions. If you’d like a file removed from our system, please contact us and we’ll be happy to help.

We take privacy and security seriously. Your personal information is used only for purposes such as processing orders, shipping and communicating with you about your projects. Payment details are handled securely through trusted processors and are not stored in plain text on our systems.

For more information, please review the Privacy Policy and Terms & Conditions linked in the footer of our website.

Yes. If you created an account and placed your order while logged in, you can usually reorder by referencing your previous job details. You can also contact us with your prior order number and we will help you place a reorder.